National Mortgage Servicer Slammed for Deceptive and Illegal Practices against Defaulting Homeowners

American Home Mortgage Servicing Inc., a national mortgage loan servicing companys, has been charged by Texas law enforcement officials with using illegal debt collection tactics and improperly misleading struggling homeowners.

According to state investigators, the defendant claimed to have a "Home Retention Team" to assist distressed homeowners. Many customers found that AHMS could not qualify homeowners and that they were of no help to halt the foreclosure process. Some homeowners who actually obtained loan modifications found that their monthly payments increased rather than decreased, which worsened their problem with foreclosure.

Additionally, AHMS collections agents used aggressive and unlawful tactics to collect payments from homeowners who had difficulty meeting their payment obligations. Because of the company's unlawful conduct, homeowners defaulted on their loans, leading to foreclosure proceedings.

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